{"xsrfToken":"0a4cb8af807d68c94107ffb92e396a9240280d44_lout","branding":{"id":"2","key":"paosd","name":"PlantUML Diagrams for Confluence Support Desk","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2/1","theme":{"headerBGColor":"#60820a","headerLinkColor":"#ffffff","headerLinkHoverColor":"#7ca616","headerLinkHoverBGColor":"#7ca616","headerBadgeColor":"#7ca616"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/0a03ae1a-0247-4fdd-bb94-360e4667a104/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxYmMyMDcxOS0yNTM5LTQ5YmEtYjdhYy0yYWFkZTNlZjdlZTciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjBhMDNhZTFhLTAyNDctNGZkZC1iYjk0LTM2MGU0NjY3YTEwNCI6WyJyZWFkIl19LCJleHAiOjE3NDc2NjY1NzIsIm5iZiI6MTc0NzY2NTk3Mn0.RXtcIhL4TTeyNrw1KsDhnB224Q8UHaFljmMJoM5kLIw&client=1bc20719-2539-49ba-b7ac-2aade3ef7ee7&height=300&mode=fit","bannerMediaApiFileId":"0a03ae1a-0247-4fdd-bb94-360e4667a104","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"2","key":"paosd","projectId":10001,"serviceDeskId":2,"name":"PlantUML Diagrams for Confluence Support Desk","description":"<p>Official support desk for PlantUML Diagrams for Confluence Add-on</p>","portalBaseUrl":"/servicedesk/customer/portal/2","reqTypes":[{"id":"10008","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10314,"iconUrl":"https://stratus-addons.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10314","groups":[2],"key":""},{"id":"10014","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10306,"iconUrl":"https://stratus-addons.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10306","groups":[2],"key":""},{"id":"10009","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10303,"iconUrl":"https://stratus-addons.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10303","groups":[2],"key":""},{"id":"10010","name":"Suggest a new feature / improvement","descriptionHtml":"","callToAction":"Suggest a new feature / improvement","introHtml":"<p>Let us know your idea for a new feature or improvement.</p>","icon":10322,"iconUrl":"https://stratus-addons.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10322","groups":[2],"key":""},{"id":"10007","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10321,"iconUrl":"https://stratus-addons.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10321","groups":[2],"key":""}],"reqGroups":[{"id":2,"name":"General"}],"orderMapping":{"2":[10007,10008,10009,10010,10014]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"a7f6980d-8a83-3d80-83ec-6fda4feee461","appLinkName":"System Confluence","appLinkUrl":"https://stratus-addons.atlassian.net/wiki","spaceKey":"PAOSD","spaceName":"PlantUML Add-on Support Desk","spaceUrl":"https://stratus-addons.atlassian.net/wiki/spaces/PAOSD","isServer":false},"labels":[],"projectKey":"PUML4C","serviceDeskId":2,"kbLinkDomainURLs":["https://stratus-addons.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"PUML4C","userLanguageHeader":"LinkGraph macro is not functioning properly","userLanguageMessageWiki":"<p>LinkGraph depends on the API currently not available in the Confluence Cloud.<br> Please vote on <a href=\"https://jira.atlassian.com/browse/CONFCLOUD-78395\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">CONFCLOUD-78395</a> to have it exposed as soon as possible.</p>","defaultLanguageHeader":"LinkGraph macro is not functioning properly","defaultLanguageMessage":"LinkGraph depends on the API currently not available in the Confluence Cloud.\nPlease vote on [CONFCLOUD-78395|https://jira.atlassian.com/browse/CONFCLOUD-78395] to have it exposed as soon as possible.","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":true,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxYmMyMDcxOS0yNTM5LTQ5YmEtYjdhYy0yYWFkZTNlZjdlZTciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAxIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDc2NjcxNzIsIm5iZiI6MTc0NzY2NTk3Mn0.deet-FlBYydsX18IESbwX0uR7fVe2OD7JSP38zYMBDM","targetCollection":"upload-project-10001","endpointUrl":"https://api.media.atlassian.com","clientId":"1bc20719-2539-49ba-b7ac-2aade3ef7ee7","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":10007,"projectId":10001,"form":{"name":"Technical support","descriptionHtml":"","callToAction":"Technical support","intro":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","instructions":"","icon":10321,"iconUrl":"https://stratus-addons.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10321","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10045","fieldConfigId":"10144","label":"Hosting type","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"10023","label":"Cloud","selected":false,"children":[]},{"value":"10024","label":"Data Centre","selected":false,"children":[]},{"value":"10025","label":"Server","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"priority","fieldId":"priority","fieldConfigId":"","label":"Priority","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":[],"values":[{"value":"1","label":"Highest","selected":false,"children":[]},{"value":"2","label":"High","selected":false,"children":[]},{"value":"3","label":"Medium","selected":true,"children":[]},{"value":"4","label":"Low","selected":false,"children":[]},{"value":"5","label":"Lowest","selected":false,"children":[]}],"noneOptionRequired":false},{"fieldType":"duedate","jiraFieldType":"duedate","fieldId":"duedate","fieldConfigId":"","label":"Due date","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/2/create/10007","requestValidateBaseUrl":"/servicedesk/customer/portal/2/validate/10007","calendarParams":{"firstDay":0,"date":"2025-05-19T15:46:12+0100","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"a7f6980d-8a83-3d80-83ec-6fda4feee461","appLinkName":"System Confluence","appLinkUrl":"https://stratus-addons.atlassian.net/wiki","spaceKey":"PAOSD","spaceName":"PlantUML Add-on Support Desk","spaceUrl":"https://stratus-addons.atlassian.net/wiki/spaces/PAOSD","isServer":false},"labels":[],"projectKey":"PUML4C","serviceDeskId":2,"kbLinkDomainURLs":["https://stratus-addons.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxYmMyMDcxOS0yNTM5LTQ5YmEtYjdhYy0yYWFkZTNlZjdlZTciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAxIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDc2NjcxNzIsIm5iZiI6MTc0NzY2NTk3Mn0.deet-FlBYydsX18IESbwX0uR7fVe2OD7JSP38zYMBDM","targetCollection":"upload-project-10001","endpointUrl":"https://api.media.atlassian.com","clientId":"1bc20719-2539-49ba-b7ac-2aade3ef7ee7","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=stratus-addons","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"0a4cb8af807d68c94107ffb92e396a9240280d44_lout","baseUrl":"https://stratus-addons.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://stratus-addons.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"1bc20719-2539-49ba-b7ac-2aade3ef7ee7","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"3e6f971478b44d31b420941cecaa66db","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}